Having one team to manage your entire furniture project means we make things easy - we take responsibility for every stage of the process, from early engagement and product selection to delivery, installation and ongoing furniture needs.
What We Do
Maximising your furniture investment
Furniture is one of the biggest investments you’ll make. That’s why we like to get involved early on to maximise value throughout the process. We listen carefully, engaging everyone to clearly understand your needs and establish project drivers for design, functionality and sustainability. With your dedicated furniture specialist, you’ll get detailed budget management and a meticulous programme, ensuring we deliver on your ambitions.
Choice and flexibility for every type of project
As an independent international furniture specialist, we’ve built relationships with hundreds of incredible suppliers across the world. When it comes to choice, design and value, it doesn’t get any better than this. We understand the market and quickly match the right products to your brief. Once your order is placed, our meticulous in-house operations team will take care of tracking and chasing orders, keeping everything on schedule.
Delivery & Installation
Delivery on time and without hassle
Project logistics is crucial to get right. That's why we take care of everything, delivering your project on time and with minimal disruption. Our proactive project managers will work closely with your contractor and wider delivery team to ensure everything goes smoothly, always pre-empting problems and reducing risk. When challenges do crop up, we have the knowledge and experience to deal with them quickly and effectively – and we’ll provide cost certainty no matter where you are in the world.
Dedicated support whenever you need it
We care about supporting our clients for life. That’s why your dedicated team will be on-hand to support you long after project handover. We’ll manage all furniture warranties, repairs, future refreshes, reconfigurations, moves and more – and we'll help you to understand second use and recycling options when your furniture reaches the end of its life with you.
We take responsibility for everything furniture related
We recognise that every client and project is different, so we always take a bespoke approach to how we work with you, ensuring that our service aligns with your project goals.
- Engagement strategy & workshops
- Brief development
- Budget development
- Programme development
- Audits and reuse strategy
- Sustainability strategy
- IT / AV integration
- Furniture lookbooks
- Trend insights
- Choice from 500+ furniture suppliers
- Best trade pricing
- Bespoke products
- Vintage and second hand furniture
- Sustainability product data
- Fabrics & finishes workshops
- Mock ups & showroom tours
- Detailed order tracking
Delivery & Installation
- Dedicated senior project management lead
- Trusted global delivery & installation team
- Global logistics planning
- Consolidated delivery
- On time, on budget delivery
- Robust snag resolution process
- Dedicated furniture specialist
- Warranty management
- Annual furniture ‘health check’
- Staff training
- Moves and reconfiguration management
- Responsible furniture removal
Working with your design team
As an extension of your team, we manage the many complexities that come with sourcing and buying furniture for global projects – giving design teams the freedom to focus on what they do best, creating spaces. Every project is different, and we will always develop a bespoke service based on your specific requirements. As part of our best practice approach, we reference the RIBA Plan of Work and AIA design phases to build your project roadmap.
We are committed to the highest quality service and sustainable practice throughout our business. By attaining ISO 45001, ISO 14001, ISO 9001 and the Planet Mark Sustainability Certification, we give you the confidence that we have the correct health and safety, quality management and environmental systems in place, to meet the needs and requirements of stakeholders and business partners.