Both COVID-19 and Brexit presented challenges for the project, which launched just before the UK went into a second national lockdown and all lead times for products coming from outside the UK were extended by a month due to shipping issues.
To mitigate risk and likely delays, mock ups that had been planned for post-Christmas had to be brought forward and this, in turn, meant the prototypes and technical drawings had to be expedited to make sure they arrived on time. Containers were in short supply, and those we were able to secure through our global network suffered severe delays as ships were told to slow down due to congestion, or got delayed portside.
TFP worked hard to absorb as many of the delays as possible so that the client wouldn’t have to. Instead of installing floor by floor as had been meticulously planned, we amended our programme to install by product type. It was also vital that the client was kept informed of where the products were. To do this, we developed our own tracking system by liaising with the global transport companies directly and creating daily reports that were sent to the client team.